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Non-Verbal Communication – The Documentary

[MUSIC PLAYING] 60% of all human communication
is non-verbal body language. 30% is your tone. So that means that 90%
of what you’re saying– Ain’t coming out of your mouth. [MUSIC PLAYING] Non-verbal communication– it’s
an understanding, a discovery, a way to get what you want. It connects all of us. It’s just a look. Non-verbal communication–
what you’re not saying. Our overall communication is
perceived in three main ways. 55% visually– this
includes body language, and how you look. 38% vocally– how you sound. And 7% verbally– the
actual words you speak. When you add the visual
and vocal components of communication
together, you can see that non-verbal
communication accounts for 93% of the impact
of your message. What do you say? Well, in other words,
what you say or use verbally only accounts for 7%. You are crazy. Not quite. But let me explain. Communication skills involve
more than just speaking words. Sometimes what you say has
little meaning over how you say it. Do you understand the words
that are coming out of my mouth? One point worth mentioning,
is that as humans we talk at an average of
100 words-per-minute, while we actually think
at 800 words-per-minute. That’s nearly 50,000
words-per-hour. Blah, blah, blah,
blah, blah, blah. Get to the point. Having good body language,
and the way you look, has a big influence
on the overall message you convey to your listeners. Why? Well, for example, if you’re
speaking to someone confidently using your voice, or your
body language suggests that you’re uncomfortable,
this will send a mixed message to your listener. Of course. So in other words, the
way you listen, look, and react tell the other
person whether or not you care, and how well you’re listening. The non-verbal skills
you send either produce a sense of
interest, trust, and desire for connection, or they
generate disinterest, distrust, and confusion. And as the saying goes, actions
speak louder than words. You are smart. Thanks a lot, gramps– glad we understand
each other now. So this goes to show
that as humans we tend to rely on
non-verbal communication when words are absent. All it takes is a look– a non-verbal cue to
understand a situation. This is Sparta! [SCREAMS] Using gestures and
your appearance are great tools often used
to help convey the message. However, it can also
mislead your listeners if used improperly. This leaves the receiver
of the message confused, lost, or even offended,
and may end up giving way to
misunderstandings– often leading to conflict. Wow, all this stuff
looks pretty good. Can we get some salami and– Brian, Brian, let
me handle this. Ah scusi, ba be da boop Ke cosa. Peter, what are you doing? Speaking Italian– ba
de da boopee Bee ba da boop a de boppity boppity. Peter, you can’t
speak Italian just because you have a mustache. Bo ba de ba ba. Bo ba be be bo bo ba
ba ba be be ba ba. Tu say un patso va
ve is the queen. Ba be be bape. [INTERPOSING VOICES] Body language–
command attention, convey the right message,
control the meaning with route. People listen to the message
you communicate daily in lots of different ways. For many, it represents a
universal form of language that bears little on what you say. For others, it holds
a different meaning. We hit the streets to find out
exactly what the general public think and feel about
non-verbal communication. I’m here with
[INAUDIBLE] and want to get your thoughts on
non-verbal communication. What do you think? I think non-verbal
communication is actually the most important part of it. It’s, like, 90 percent– because you can only
say so much with words. Well, I’d say most
of our communication is done non-verbally. The way you dress says
a lot about yourself. The voice you’re taking– the way you are
looking at the person– what you’re looking
at in the person– it just goes to show
your personality. Speech– I know it’s something
that came around relatively late in our evolution. Well, I think it’s
absolutely important, because you have to
communicate– we’re a species that communicate. Well, what I think is
important for communicating, I feel that it plays a
great part in language for the generation of today. So, I’d say it’s definitely
very important in our evolution and how we communicate
on a day-to-day basis. Well, it’s a method of
communicating that’s probably most important, when we look
at the way people look at you, the way they move. It usually works for me. Being a guy my size, I usually
don’t have to say much. And I usually get
my point across pretty quickly if I have to. You’re able to read
people non-verbally. Absolutely, sometimes the
most important messages passes by that. So what do you think about
non-verbal communication how important do you think it is? I think it’s very important,
because it affects the society in many ways. I don’t really know,
specifically, what’s important, but I know that non-verbal
communication to me is defined by a non-verbal
message transmitted by body posture emotion. You see, like, someone walking
down with barely any clothes on– all dirty– you’re going to judge that
he is homeless, or doesn’t have a job, or doesn’t have
enough money to buy a wardrobe. You? Same goes for me. [LAUGHS] I believe that sometimes it’s
more important than verbal. Because with non-verbal
communication, you can see how people are
feeling by the way they dress, by their facial expressions. Well, I think the key
word is communication. Still, just because
you don’t speak, you can still
analyze someone else. Instead of just giving a look,
like, the other person would never know what you’re
saying, you know. I think it’s a good way
to express yourself. Some people say that you
can tell if someone lies, or you could tell if
someone is being sincere. When you’re shy, well I
don’t think I’m shy but– I think the non-verbal
communication is very important in
human life, but there are people that
understand the right way, and some people
who misunderstand. The facial expressions
you give, I think, are all important
things to remember when you’re trying to
communicate something to somebody, not using words. For this reason,
there are people who are prepared to communicate,
and there are people who don’t want to communicate– If they person we can get let’s
say from friendly, doesn’t matter if you know language,
he can understand you better if you smile at
someone they will know and things should be OK. –and that most of the times,
it depends on the feeling of the person, that’s all. It’s probably very important
to know what people are really trying to say and to really
know what they’re feeling inside by observing their
non-verbal expressions. It can help to carry a
conversation with someone. It works great for me. It works for me. I got to say it. So, it’s very important. That’s it. Non-verbal communication–
when used correctly, it could play for your
advantage, and open many doors. It links us all
together, and allows us to understand each other. So, the next time you want
to get your point across, and if you want your message to
be as powerful and persuasive as possible, just let loose– express yourself. And most of all, use
your body language. [MUSIC PLAYING – JESSE
MCCARTNEY, “BODY LANGUAGE”] Parlez-vous francais. Konnichiwa, come
and move in my way. Hey, little chica from
Guadeloupe, that thing you got behind you is amazing. Now, I don’t speak Spanish,
Japanese or French, but the way that body talking
definitely makes sense. It’s her body, her
body, her body language. It’s her body, her
body, her body language. The way she moves around
when she grinds to the beat, breaking it down articlulately. It’s her body, her
body, her body language. It’s her body, her
body, that make me want to say hey hey hey
hey hey my body body body

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